Website Ownership Policy

1. Purpose

This policy states clearly what belongs to the customer and what belongs to MAKEMEDIGITAL, and why a MAKE ME WEB subscription is a managed service rather than a path to owning the website build. It forms part of the Terms of Service.

2. What the customer always owns

• The domain the customer already owned or registered themselves. It is never transferred into MAKEMEDIGITAL ownership and is not held to retain a customer.
• The customer’s content — text, logo, photographs, brand assets and any material the customer supplied or approved.
• The customer’s business data and customer leads collected through the website.

These remain the customer’s property throughout and after the service relationship.

3. What MAKEMEDIGITAL owns during the subscription

• The website build — the implementation we produce (code, configuration, design system as applied, and integration work), which we license to the customer for use as part of the managed service while the subscription is active.
• Reusable tooling and infrastructure — the factory components, deployment pipeline, monitoring and internal systems used to produce and run many customer sites. These are never transferred.
• Open-source and third-party components remain under their own licences.

4. The subscription does not transfer the website build

4.1 MAKE ME WEB is a managed subscription service, not a purchase plan or a lease-to-own arrangement. The subscription never accumulates ownership of the website build, at any contract term. There is no transfer fee, no buy-out and no ownership transfer published by MAKEMEDIGITAL.

4.2 The 12, 24, 36 and 48-month terms are commitment pricing only. A longer term is a lower monthly price for the same managed service — it is not a step toward acquiring the build, and completing 48 months confers no ownership of it. The monthly prices for each product and term are in Schedule A below (generated from the live plan data — this policy does not restate them in prose).

4.3 What belongs to the customer is set out in Section 2 and is unaffected by this Section: it is theirs during the service and after it, without payment and without condition.

4.4 If MAKEMEDIGITAL ever offers a standalone or migrated website as a separate product, it will be a separate purchase with its own terms — never a right arising from the subscription, and never priced or implied by it.

5. Domains

5.1 Every domain is the customer’s, from day one. A domain the customer already owned or registered themselves is theirs (Section 2). A domain MAKEMEDIGITAL arranges is registered in the customer’s name from the outset, with MAKEMEDIGITAL acting as technical and administrative contact for as long as it manages the service. In neither case is there anything for MAKEMEDIGITAL to transfer, and no completed term, payment threshold or other condition attaches to a domain. MAKEMEDIGITAL never holds a domain to retain a customer.

5.2 Who pays depends on who brought the domain.

• A domain the customer already owned or registered themselves — the customer bears the registration and renewal cost. MAKEMEDIGITAL manages the renewal on the customer’s behalf as part of the service, but does not pay for it. This is deliberate: an existing domain may be a premium registration whose cost MAKEMEDIGITAL cannot know in advance and could not absorb.
• A domain MAKEMEDIGITAL arranges for the customer — MAKEMEDIGITAL buys and pays for the registration up front, and keeps it paid to at least twelve months beyond the end of the current committed term, for as long as the subscription is active. A 12-month agreement is registered for 24 months; a 48-month agreement for 60; and on each renewal the registration is extended again so the twelve-month margin is never consumed. It is included at no charge.

5.3 After the period MAKEMEDIGITAL paid for, the renewal is the customer’s. The domain was the customer’s property throughout (5.1), so nothing transfers at that point — only the responsibility for paying the registrar. Because 5.2 keeps the registration twelve months ahead of the term, a customer who leaves at the end of any term — their first or their fifth — has a full year to take the renewal over. The margin is deliberately the same regardless of how long they stayed: a benefit that shrank with tenure would reward the newest customer and penalise the oldest.

5.4 MAKEMEDIGITAL tells the customer before its paid period ends. At least 60 days before the registration expires, MAKEMEDIGITAL notifies the customer of the exact expiry date, the registrar holding the domain, and what they must do to keep it. A domain that lapses is not recoverable on demand, and a customer whose domain dies will hold MAKEMEDIGITAL responsible whether or not it was still being paid for — so this notice is a service obligation, not a courtesy.

5.5 The standard included domain is a .online domain (for example, comidaricaysabrosa.online), subject to availability. A customer who wants a different extension may register it themselves under 5.2, or ask MAKEMEDIGITAL to quote it. Any domain outside the standard offering — a premium registration, or an extension priced above it — is quoted before it is registered and is never assumed to be included.

6. If the customer leaves

The domain, content, business data and customer leads stay with the customer (Section 2), and MAKEMEDIGITAL hands them over. The website build remains MAKEMEDIGITAL’s property (Section 3 and Section 4), and the licence to use it — together with hosting, business email, security, monitoring, maintenance, support and the client portal — ends with the subscription, because those are the service.

7. Governing law

This policy is governed by the laws of Lithuania, consistent with the Terms of Service, of which it forms part.